(920) 960-5338
Oshkosh, WI
My Skills
WordPress CMS

Ness Web Solutions, LLC
OwnerOctober 2018 – Present
  • Created multiple client websites using the WordPress CMS
  • Troubleshot client website and email errors by email and phone support
  • Setup and configured cPanel website and email hosting for multiple services clients inside Web Hosting Manager (WHM)
  • Configured WordPress plugins including IDX real estate addon and WooCommerce
  • Configured and responded to support tickets through professional ticketing system
Eastern Illinois University
Center for Gender and Sexual Diversity Assistant/Associate Resident DirectorJuly 2018 – June 2020
  • Supervised center interns and volunteers
  • Created a new website with updated content and materials
  • Maintain library, and moved library to an online system
  • Oversee and manage the social media accounts for the GSD Center
  • Responded to crisis situations
Eastern Illinois University
Summer Associate Resident DirectorMay 2019 – August 2019
  • Managed 3 residence halls with camps checking in and out and overnight guests for orientation
  • Communicated with building service workers when camps would be checking in and out
  • Met with camp staff to understand the camp wants and needs
  • Supervised a staff of 5 undergraduate students
Pacur, LLC
IT InternJanurary 2018 – June 2018
  • Assisted with purchasing new computers and hardware, while working with an outside IT form for purchases
  • Created documentation for internal systems and backup recovery
  • Troubleshot and repaired malfunctioning computers and other hardware
  • Managed G-Suite/Google Apps email system
  • Managed, maintained all company websites and created 3 websites
UW Oshkosh Center for Customized Research and Services
IT InternOctober 2016 – May 2018
  • Researched, created a technical and users need requirement list, and coordinated a search for an applicant tracking system
  • Implemented and configured an applicant tracking system
  • Coordinated with staff members and UWO IT to upgrade all the computers and phones in the office
  • Created multiple websites through the WordPress CMS, conducted brand research, and wrote contract addendums for clients of CCRS
The Advance-Titan
Web Editor/Web ManagerSeptember 2014 – May 2018
  • Designed and created the new website using the WordPress CMS, which took 9th place for Best of Show for large schools over 10,000 students at the National College Media Convention
  • Created web article publishing standards to make all articles on the website look the same
  • Coordinated entire hiring and onboarding process for the Assistant Web Editor and conducted training for them
  • Coordinated with campus IT computer replacement and re-imaging of computers and phones and the purchase of website hosting for years to come
  • Worked with Campus Procurement Office to purchase website hosting through a state bid process
Covey, Inc.
IT InternNovember 2016 – December 2017
  • Coordinated IT needs for off site large events, to allow for registration, payment, and printing on a local network
  • Researched, and created technical needs list, and coordinated a search for a Human Services Database software solution
  • Assisted with Facebook and social media development
  • Created a Microsoft Access database for Respite Clients and providers
Happy Face Apparel, Inc.
Web Design InternJanuary 2017 – April 2017
  • Built a new e-commerce website featuring an SSL certificate, website security, and over 400 products for sale, including customizable and variable products.
  • Researched, compared, and implemented a solution to integrate WooCommerce with Quickbooks Online.
  • Researched and presented my findings to the CEO and COO for website hosting needs, security needs, shopping cart needs, and integration needs between the shopping cart and Quickbooks Online
Hortonville Area School District
IT InternDecember 2015 – October 2016
  • Troubleshot, repaired, and computers and other technology for the 7 buildings inside the district
  • Communicated the school districts online learning needs to perspective vendors for online learning management software systems
  • Configured and programed the security cameras for the districts buildings
  • Responded to IT support tickets in order of severity for help with technology
  • Supervised 4 high school students in the department

Activities and Involvement
Eastern Illinois University
Lead Safe Zone TrainerAugust 2018 – May 2020
Eastern Illinois University
GSD Advisory CommitteeAugust 2018 – June 2020

Chair from August 2019 – June 2020; Vice-chair from August 2018 – July 2019

Eastern Illinois University
EIU PRIDE Co-AdvisorNovember 2018 – June 2020
Eastern Illinois University
Housing Social Justice Diversity Community Engagement CommitteeAugust 2018 – May 2019
University of Wisconsin Oshkosh
Campus Pride Index Task ForceFebruary 2016 – March 2018
University of Wisconsin Oshkosh
LGBTQ Education and Advocacy CouncilOctober 2016 – March 2018
University of Wisconsin Oshkosh
Tier 1 S.A.F.E. (Zone) TrainerSeptember 2013 – May 2018